[ Chinese wardrobe network ] [Chinese wardrobe network ] Since March 15, 2014, the "Consumer Rights Protection Law" was officially implemented. This is the first revision since the law was enacted in 1993. Regarding online shopping, fraud compensation, rights protection, and consumer personal information protection, it is closely related to the home industry. After reading the new and new ways, consumers are no longer afraid of protection.
Consumers buy wardrobe products, new ways to "protect"
'Zero Methanol' Shantou has supervision
Into the home store, each brand posted a 'zero methanol' propaganda to make consumers dazzled, 'aldehyde-free' wood-based panels, 'E1 and E0 level' and other exaggerated propaganda around consumers, the emergence of new ways to eliminate Deterrence.
The new elimination method clearly states that the operator shall provide consumers with information on the quality, performance, use, and expiration date of the goods or services, and shall be truthful and comprehensive, and shall not make false or misleading propaganda.
Wardrobe service is guaranteed
Ms. Zhang’s home in Beijing is going to pay for the house this month. She started to buy a house. She just bought a wardrobe from a home store last week. As a result, the brand wardrobe was exposed to detect problems. The manufacturer will recall, and Ms. Zhang will take a taxi. Returned to the home store, in addition to the home store refund, Ms. Zhang should also pay for the return trip, but the store does not agree. According to the new law, Ms. Zhang can fight for her own interests.
In the face of the above situation, the new elimination law clearly states: the enterprise's obligation to recall the problem and the hidden product, and the operator is required to bear the necessary expenses incurred by the consumer for the recall of the product. If the operator finds that the goods or services provided by him are defective and endangers the personal or property safety, they shall immediately report and inform the relevant administrative department and stop selling, warning, recalling, harmless treatment, destruction and suspension. Production or service measures. In the case of a recall measure, the operator shall bear the necessary expenses for the consumer to be recalled for the goods.
It is illegal to buy a wardrobe without invoicing
“I went to the home market last week and customized a wardrobe. I discussed it with the seller before. When I came to our house size, I told me how much it would cost if I bought this wardrobe invoice. I finally asked for invoicing, I was afraid that the problem of damage to the wardrobe would be guaranteed in the future, but the seller seemed to be reluctant to say that the invoice invoice was not worth a few days. As a result, I didn’t invoice with me for a week. "Ms. Liu reluctantly complained.
According to this situation, the new elimination method clearly states that it is very common for the home building materials industry not to invoice. When consumers demand invoices, they will often be required to add tax points, such as a large wooden wardrobe to 2,000 yuan, if you add 6 % tax point, if you invoice, you need to spend more than 120 yuan. The new consumption law stipulates that sellers selling furniture and building materials and other non-invoicing acts violate the relevant provisions of the invoice management method, and consumers can report to the local tax authorities.
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