Some customers have done a POS machine, and suddenly the money is not available for one day. If you encounter this situation, it is that you won the prize. This happens rarely, but if it happens, what causes it? Account? Now Xiaobian to help you analyze.
01 Is it a unilateral account? So what is a unilateral account? Unilateral accounting means that the transaction is not successful. Although the customer receives the debit memo, the money will not be paid to the merchant, and the money will be returned to the cardholder by the bank.
02 POS machine payment company did not settle the business, that is, the bank has settled the card payment to the payment company, and the payment company did not settle the business. This kind of situation will only happen in the Erqing payment company. It is basically not the case that the payment company is regulated by the People's Bank of China and UnionPay. First of all, you must determine whether your POS machine is the POS machine of the second payment company. If it is the POS machine of Erqing Company, you should be careful. If the payment company does not settle, find the payment company to ask for money or solve it through legal channels.
03 There is another situation that may not be thought of, that is, the funds have been settled to the customer, the customer has changed the settlement card and other reasons, and does not know that the payment company has settled it. Check the settlement card information and check if the bank has not actually arrived.
04 The payment company's billing data is entered incorrectly. This situation usually occurs at the first settlement. Because the billing information is entered incorrectly, the payment company's payment cannot be transferred successfully.
05 ID card and bank card must be the same person. If it is not the same person, the money cannot be transferred successfully. In addition, the ID card must be within the validity period. If the ID card expires, the payment cannot be transferred successfully.
06 The customer did not receive the debit memo and thought that there was no settlement success. Some customers did not receive the debit memo and thought that the money was not settled. UnionPay transfers funds sometimes without SMS reminders, call the bank to check carefully.
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