With the popularity of online shopping, many people also choose online shopping when they buy home products. However, household products are different from other fast-moving consumer products, and long-term use, materials, and after-sales services require strong protection. So what aspects do you need to be wary when shopping online?
Trap 1: Low-priced products Expert Tip: Pay attention to discount rules, materials, crafts and after-sales. Many furniture and building materials brands offer preferential prices on the Internet, as well as discounts, cash backs, lotteries and other incentives. Many brands give discounts of 30% and 50%, and the prices are attractive. Xiao Bian reminds that low-priced products need to be carefully looked at, optimistic about the discount rules, what specifications, what materials, and what crafts should be clearly checked to prevent hidden cats.
The amount of furniture consumption is large, and the use time is long. The unsatisfactory online shopping is more complicated to deal with. In addition to pursuing physical gains, there are also spiritual benefits to purchase furniture, which cannot be achieved by the Internet alone. However, it is possible to screen and price online, improve the targeting of offline search, save time and improve shopping efficiency.
And many furniture products require subsequent installation, different installation methods, and the price is different. Take the floor as an example. There may be traps at low prices. For example, some floor products are packaged for installation, but the accessories are not included. When the floor is sent to the home and the installation is required, no accessories can be carried out. You need to pay for the floor accessories.
Trap 2: Exquisite pictures Xiaobian tips can be experienced online, shop around, and then buy online. Any consumer who buys furniture wants to use it for more than ten years. There is a rigid demand for the quality, material, brand, service, design, culture, space and texture of the furniture. If it is difficult to get a real reflection on the Internet alone. Just like the selection of objects, you can't just register by hand, and you need to chew and confirm your skin color, temper, and nature.
Some home accessories can be purchased online, but household products such as furniture and building materials, which are commonly used and are not worth low, need to do more homework before placing orders online, and more in the market to compare and understand. Huang Dakang said that online home products are displayed in the form of pictures. Sometimes there may be a color difference between the color of the pictures seen on the Internet and the color sent to the home. This consumer should be psychologically prepared. The material of the furniture is much researched, and this needs to be clarified. For example, cabinets, the plates used are not the same, the price is not the same, the brand, materials, shape, processing technology, etc. must do their homework in advance.
Furniture needs to be experienced. If the selected brand is wired under the physical store, you can go to the offline store to see the styles, colors and materials that you have selected. You can cooperate with the offline store, and the online shopping furniture products can be assured.
Trap 3: Non-brand products With the gradual integration of the Internet into all areas of the home, branded home products are basically sold online, online and offline, and choose a good reputation, good reputation to buy, relatively safe. Once the product has problems, it is convenient to return the claim. There are quite a few similar household products on the market. Some of them look similar on the surface. In fact, the connotations are completely different, especially for solid wood furniture. The names are different, and the quality and price are very different. Such as the difference between solid wood and solid wood composites, the difference between oak, birch, eucalyptus, ash and other materials, consumers do not know much about these aspects, and even some merchants say rubber wood is oak. The best way to avoid being deceived is to buy a big brand and choose a good faith business.
Trap 4: Wireless under the store Some people may have doubts, online shopping can be returned for seven days, if you are not satisfied with the purchase of home products, return is ok. For small items, you can mail them back to the merchant for a small fee, but for large items, the return is not that simple. Take the sofa as an example. If the sofa returned from the online shopping does not meet the size of the living room, the texture is not the same, etc., the cost of returning the courier is too large. At present, an ordinary construction worker has a monthly salary of tens of thousands, and the decoration workers have to pay three to five hundred a day. Who should bear the manual handling fee, transportation fee, service fee, etc., which are all factors that must be considered in the cost of returning. For small fast-moving consumer goods, if the purchase is not satisfactory, you can not even throw it away, but it is not good for furniture products with large amount of slow-moving consumer goods. The attributes of furniture products determine the complexity of their consumption.
Furniture needs to be experienced, and it needs the support of physical stores. Of course, it is undeniable that traditional enterprises must make e-commerce channels. Consumers can easily understand the attributes of goods through the Internet and divert them to offline stores.
Most of the household products require consumer offline experience, customization, storefront consumption can guarantee after-sales service. Installation, design, and field measurement are the essential elements to ensure product landing. How many areas of the home, how many pieces are needed, what kind of materials are suitable, consumers are not professional in this respect, and sellers of online shopping products are difficult to explain to consumers, so in the online shopping, if there is no support for ground service, after-sales Service will also become a problem. The radiator has the probability of water leakage. If there is no offline storefront for online shopping, if there is a problem, it will take time to find a maintenance worker.
Trap 5: Damage and Loss in the Logistics Process Under the premise of logistics protection, consumers also need to pay more attention when receiving goods. Due to the large size of the furniture, many shipments are divided into several parcels for shipment, and must be cleared when receiving the goods. For some household products that are easy to bump, make sure that the items are complete, so as not to affect the use and cause the skin to be returned. For more information on the home industry, please pay attention to the official website of Xianghe Furniture City http://
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